Privacy policy


LUCHI EOOD notifies its customers, as well as all its partners, that in connection with the entry into force on May 25, 2018 of a new regulation for personal data protection (General Data Protection Regulation), adopted by the European Union, will apply protection rules of the personal data through which the use and storage of personal data provided to the company will be regulated. For LUCHI the protection of your personal data is of great importance. The purpose of this policy is to inform you about the personal data we process, why and for how long we process it, and how you can exercise your rights. As a personal data administrator, LUCHI EOOD meets all the requirements of the new regulation, collecting only personal data to the extent necessary for the provision of the service, and keeps them responsibly and lawfully.

Information about the Personal Data Administrator.


UIC / BULSTAT: 202410701

Headquarters and address of management: 15 Odrin Str., Burgas


Phone: 056/530 205; 0879 977 277

What data do we need?

Personal data is any information about an individual whose identity is or may be

be established, which you provide to us voluntarily (when signing a contract, which we collect when visiting our offices or when accessing and using our products or services. "LUCHI" Ltd. is an administrator of personal data that you (the Data Subject) ) provide us.

In the general case with regard to the company's clients, we collect from you the following type of personal data: your personal data, telephone, permanent address, and address of the object where the data subject wished to perform the construction, based on which GPS coordinates at the address of the site where we should fulfill our obligations for inspection and construction and installation work on the occasion of our activities, in our pre-contractual relations and in connection with the signing of a contract.

For each specific case we collect the data in the volume in which we need it for the purposes for which they are processed and we inform you properly about the data we have collected and processed.

Purpose for which the data is collected and processed:

Your data is collected

- as a natural person with whom we have a contract

- as a natural person who works for a party with which we have a contractual relationship;

- as a visitor to our offices or websites;

- in another way (by email, phone, when participating in one of our events, etc.).

For what purposes do we process your personal data?

In order to be able to offer the best possible services, respectively within the framework of pre-contractual relations or for the performance of a contract, as well as the assigned order for production, delivery and installation of goods and services offered by LUCHI EOOD, as well as for compliance with legal requirements, but also for accounting and tax reporting.

The legal grounds on which we carry out the processing are when:

- Processing is necessary to comply with our legal obligations

- Processing may be required to fulfill your contract with us.

- In exceptional cases, our processing activities may be carried out with your consent.

Grounds for processing your personal data arise by virtue of a special law, by signing a declaration of consent for the processing of personal data and / or by signing a contract between you and "LUCHI" Ltd.

How is your personal data processed and stored?


Your personal data is processed in the offices of LUCHI EOOD located on the territory of Bulgaria. The storage of your data is done electronically and / or on paper, located in the office of the administrator in Bulgaria.

Specific data processing operations include the operations of collecting, recording, structuring, modifying, storing, retrieving, consulting, disclosing, transmitting, distributing, communicating and / or deleting or a combination of these, subject to the objective need to apply the specific data. operation arising for "LUCHI" Ltd. in connection with the performance of a contract, legal obligation or your consent.

Third parties do not have access to your personal data unless there is a specific legal requirement.

How long do we store them?

According to the laws of the Republic of Bulgaria and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC, the principle is that we keep your documents in accordance with the statutory deadlines, deadlines required for the performance of a contract or your consent in accordance with internal rules and policies. After this period, your personal data stored with us is destroyed.

Upon concluding a contract (order) for production, the term for retention and processing of the provided